Delivery promptness* (Where 1 is poor and 5 is excellent)
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    Safety of equipment* (Where 1 is poor and 5 is excellent)
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    Standard of equipment* (Where 1 is poor and 5 is excellent)
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    Communication* (Where 1 is poor and 5 is excellent)
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    Staff* (Where 1 is poor and 5 is excellent)
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    Overall Opinion* (Where 1 is poor and 5 is excellent)
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